The Futures Group partnered with the company to define a strategy to retain organisational knowledge and provide a framework to promote better knowledge sharing across the organisation.

There were a number of organisational frameworks and processes to capture lessons learned in developments and projects. However, despite having extensive systems in place there are still a number of identified shortcomings:

  • Similar lessons from past projects are being documented across current projects. This demonstrated that nothing has changed; the lessons are not being learned.
  • Issues captured (lessons) are not being investigated to determine root cause. In some cases the lessons were simply complaints.
  • There was no place in the systems to capture the learnings of some of the softer lessons such as adherence to standards and procedures, contractor alignment and the like.
  • Searching for lessons at the beginning of a project or phase was very arduous.

The Futures Group involvement resulted in an enormously successful initial pilot project which culminated in a knowledge asset being created that identified major cost savings and a strong return on investment. Further pilot projects are ongoing.

We have achieved outstanding results for our clients, we can do the same for you
Call us today on 9322 6633 for a chat

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The Futures Group

 28 Outram Street, West Perth
     Western Australia 6005
  (08) 9322 6633
 (08) 9322 9866
  admin@thefuturesgroup.com.au
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