The Futures Group was commissioned to review current staffing levels and capacity, following the Unit’s appointment as the Regional Certifying Body for Perth, Goldfields-Esperance, the Pilbara and the Wheatbelt.

The Futures Group developed a review methodology which used high-level stakeholder consultation to provide initial assessment of the current situation and feedback on a number of issues related to the Unit.

We next undertook strategic and operational planning and working with the Unit team to establish and embed a set of values that provided a standard for the way all staff were required to work to support the achievement of the unit’s goals. The resultant restructuring required a process of job design, classification and recruitment to support a new way of working.

The outcome was that the Unit to adopted a more streamlined approach to provide more consistent information and decisions to clients and facilitated the way for the introduction of greater use of information technology. It also provided the opportunity for greater career path profiling, and greater certainty in information provided to clients and the way their applications were processed.

We have achieved outstanding results for our clients, we can do the same for you
Call us today on 9322 6633 for a chat

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The Futures Group

28 Outram Street, West Perth 6005

PO Box 249, West Perth 6872

  (08) 9322 6633
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